GL Kenobi event Game Crashe
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 13 pro max
OS Version 15.2.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 837277567
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Kenobi Galactic Legend stages. I have experienced a full game crash twice when attempting stage 1. Each time I have lost my tickets for the event so I am now out 30 tickets for failed missions. The mission is playing fine, but at a random point in the battle, the game crashes and the application force restarts. I have only been able to clear stage 1 once. I have fully cleared stage 2 no issues. I’m afraid to kept attempting stage 1 only to lose more tickets.
Steps: How can we find the bug ourselves? Attempt the battle on an iPhone 13 pro max, so 15.2 and see if it crashes. I have no screen shots to provide as the game restarts like I am opening the game for the first time.
Connection Type Wifi
Please select your region North America
Country United States
N/A
Hey @clvandaalyk ,
Thanks for your report!
The team is already investigating. Could you please post the details about your crash in the Sticked Thread so that it is easier for the studio to investigate?
Please provide the following information when you post in the thread:
- Ally code:
- Platform:
- Date and time of the crash (please add your time zone!):
- Device logs (a guide on how to get the logs can be found HERE)
- Any additional details:
Thanks!
