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Clvandaalyk's avatar
Clvandaalyk
4 years ago
Solved

GL Kenobi event Game Crashe

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 13 pro max OS Version 15.2.1 Ally Code: (Find it here: http://bit.ly/All...
bug
  • CEO_Rago's avatar
    CEO_Rago
    4 years ago

    Hey @clvandaalyk ,

    Thanks for your report!

     

    The team is already investigating.  Could you please post the details about your crash in the Sticked Thread so that it is easier for the studio to investigate?

     

    Please provide the following information when you post in the thread:

    • Ally code:
    • Platform:
    • Date and time of the crash (please add your time zone!):
    • Device logs (a guide on how to get the logs can be found HERE)
    • Any additional details:

    Thanks!

CEO_Rago's avatar
CEO_Rago
Hero (Retired)
4 years ago

Hey @clvandaalyk ,

Thanks for your report!

 

The team is already investigating.  Could you please post the details about your crash in the Sticked Thread so that it is easier for the studio to investigate?

 

Please provide the following information when you post in the thread:

  • Ally code:
  • Platform:
  • Date and time of the crash (please add your time zone!):
  • Device logs (a guide on how to get the logs can be found HERE)
  • Any additional details:

Thanks!

  • Bdpatt's avatar
    Bdpatt
    3 years ago

    I just had the same issue. Crashed twice on me costing me 30 tokens. If this original post was from 4 weeks ago I can tell you it's still not fixed. 

    • joefrofett's avatar
      joefrofett
      3 years ago

      I had the same. Sick of wasting time and money!

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