Forum Discussion

4 years ago

Solved

Grand Arena & TW fleet battle 2nd attempt won’t load

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Samsung Galaxy Tab S2 - SM-T815
OS Version Andoid 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 818-641-795
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Grand arena fleet battle won’t go past loading screen (2nd attempt) and also Territory War fleet battle won’t go past loading screen (2nd attempt).
Steps: How can we find the bug ourselves? Play your gtame and try a 2nd attempt fleet battle in GA or TW.
Connection Type Wifi
Please select your region Europe
Country Germany

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Grand arena fleet battle won’t go past loading screen (2nd attempt) and also Territory War fleet battle won’t go past loading screen (2nd attempt).

bug

EA_UltraSlide
4 years ago
Hello there @junkFPV

We have flagged this to the team and they are currently working on the issue.

Unfortunately, results from Grand Arena or Territory War are final and cannot be changed.

4 Replies

RiocktheGreat
New Novice
4 years ago
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? 6th generation ipad
OS Version ios 14.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 863-757-991
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Grand arena fleet battle won’t go past loading screen (2nd attempt) if last capital ship. Gray screen. Spinning wheel.
Steps: How can we find the bug ourselves? Try 2nd attempt fleet battle in GA with last capital ship
Connection Type Wifi
Please select your region North America
Country Canada
Andy0Chewy1
Seasoned Newcomer
4 years ago
Same problem with me for 2nd round and this 3rd round. After losing 1st battle, system has circle loading wheel that’s stuck when attempting to load fleet for 2nd attempt. Can’t proceed to even select my xtra Finalizer squad. Im gonna lose this GA match now because of this..... HELP!!!
EA_UltraSlide
EA QV Team
4 years ago
Hello there @junkFPV

We have flagged this to the team and they are currently working on the issue.

Unfortunately, results from Grand Arena or Territory War are final and cannot be changed.
junkFPV
4 years ago
Many thanks for your response. As I know CG, you will surely distribute generous compensation for the players with useful materials for all the problems and lost GA and TW challenges.