I had the same issue. I forgot to set defense and my opponent didn't try to attack me, so we both ended with 540 banners I have 400k more character GP than my opponent but he got the win.
Screenshots below:
EA Staff (Retired)Same issue for me. Tie in GAC, and lost with both overall GP and Character GP much higher than my opponent.
Will lose out on Rewards for first place because of this. Instead, I will now get rewards for 2nd to 4th. That is a huge loss in GAC score and in tokens, gear etc. Looking at the guy my former opponent is now facing for first, that was a sure win. The guy is using Nightsisters for an arena squad — and it really isn't getting any better if you take a look at his remaining roster.
Compared with DR + Malak and 7 more meta teams on my side of the table ... That really shouldn't be happening and I shouldn't have to be left with lesser rewards after I made sure I would at least tie the second round, because I knew I had more GP and should win that way.
Had the same problem. Tied and lost while having greater GP (characters, ships and total). Please review and give us the rewards we deserve.
Hi, just came to show up and tell that I ran into the same issue.
The match ended it with a draw but I was far ahead in Galatic Power so according to https://forums.galaxy-of-heroes.starwars.ea.com/discussion/189892/grand-arena-tie-breakers by CG_SBCrumb I would have won the match.
Maybe your algorithm just checked the "relevant GP for the matchmaking" instead of the whole Characters GP, however the situation must be clarified ASAP because we are in the middle of a championship.
Thank you in advance for taking care.
