Community ManagerProduct: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version Android 8.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 226-115-261
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I won the first round of Grand Arena but did not receive the 1000 points.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA
My championship score in GA did not increase by 1000 after winning first round and claiming reward email.
@Crispy508 If you are responding to this thread, please don't just hit "me too". Please add your ally code so the team can investigate.
Edit: The Dev team is aware and investigating. Please keep an eye on this thread for updates: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/209008/grand-arena-championships-not-receiving-points
Me too, from the first GA round.
Allycode 347 729 642
Samsung S7
Android
Germany
I have the same problem. My winning points not come to my account. please solve the problem.
My ally code 365-245-162
Had the same problem
Ally code 571-871-165
Same problem, ally code 641-992-563
Had same issue.
Ally code: 837-795-941
received the email, clicked on the reward, nothing happened. On Android.
My 3 accounts didn't receive it
458-159-145
118-942-151
368-645-254
Same here, after the server update. Ally code 772-268-362
463-757-337
Huawei Honor 7c
android 8.0
missing 1st round 1000 points rewards
Same problem, ally code 641-893-978
my region: Asia
Country: Taiwan
Won first round as well missing points.
Ally code 382-162-328
