Grand Arena: Didn't receive final rewards.
The grand arena ended earlier today and I did not receive rewards. Normally they are mailed within an hour of a round ending I believe.
Forum Discussion
Normally rewards are sent out immediately at the end. If your client was already open at the time, the rewards may not always go to your Inbox immediately. This can also happen at the end of Territory Wars, Territory Battles, and Raids - I think the game doesn't "check for new mail" while it's open, it requires your client checking the server.
If this ever happens, force-close your app and re-load it, and it should appear in your inbox once the cantina loads.
Were you able to get your rewards?
If this ever happens, force-close your app and re-load it, and it should appear in your inbox once the cantina loads.
Were you able to get your rewards?
The app was restarted and they still have not appeared.
It did not work, but that normally works for me
EA_LannaCommunity Manager
Hi @Voodoom2000,
If you've not received your rewards, could you get in touch with the EA Help Support Team so they can take a look into this for you? This EA Help article will have more information on how to send in a help ticket from your game: https://help.ea.com/en-nz/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/
