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TyrVsGarm's avatar
TyrVsGarm
6 years ago
Solved

Grand Arena timeout battle progress lost

Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? Apple iPad 2 OS Version 13.4 Ally Code: (Find it here: http://bit.ly/AllyCode ) 5...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    6 years ago

    Hi @TyrVsGarm and sorry for the delayed reply (thanks for tagging me tho!).

    I checked our logs and it appears the battle timed out on the server-side, counting it as a forfeit, which is working as intended. Sorry about that.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
6 years ago

Hi @TyrVsGarm and thank you for the report.

Can you provide us with more details about the battle? When did it occur, what team were you going against, what team did you use, etc.? Thanks!

TyrVsGarm's avatar
TyrVsGarm
6 years ago
@EA_HighCommand It has now been more than 48 hours since I provided the requested information. May I get a status update?

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