Forum Discussion

SerWulfgar's avatar
2 years ago
Solved

Guild name displayed incorrectly

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Xiaomi
OS Version 12 SP1A.210812.016
Ally Code: (Find it here: http://bit.ly/AllyCode ) 498242369
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Special characters in the guild's name got replaced by question marks. The phenomenon even migrated to the swgoh.gg site.
Steps: How can we find the bug ourselves? Check or create guilds with special character in their names. check our guild's name here https://swgoh.gg/g/ly2CVgc8SlqNtmjLEJ07ng/
Connection Type Wifi
Please select your region Europe
Country Hungary

https://swgoh.gg/g/ly2CVgc8SlqNtmjLEJ07ng/

ingame appearacne is indetical to that of the attached picture.

  • Thank you for your report. We are aware of the issue and are working on a fix.

5 Replies

  • Thank you for your report. We are aware of the issue and are working on a fix.

  • @SerWulfgarOur Hungarian clan has the same problem. Instead of Magyarország 2 it's Magyarorsz?g 2...Same with the Officer Messages either main ones or Territory War notes. It must be that SWgoH doesn't support Hungarian/Special characters with guild names and at some parts of the game anymore. However Chat still has the characters displayed properly. Problem consists over a year ago now. No hope it ever going to be fixed. Not a priority problem, that little Hungary country has letter issues. T_T

  • SerWulfgar's avatar
    SerWulfgar
    2 years ago

    Woah slow down with your optimism. I'm sorry you guys have this issue too, but our name was just fine until like 5 minutes ago. For us, this would be definitely too quick to jump to conclusion.

  • AllOfTheDarth's avatar
    AllOfTheDarth
    New Adventurer
    2 years ago
    @SerWulfgar Hope it will be fixed, but we already gave up on it. No meaningful help came to us on this problem. Try writing something in the Message of the Day section with the HUN character like áéőí...It takes it at first, but then you switch windows, do a battle, and when you return, it butchers all the unique-to-Eng peepz characters.

    Well, hope it will be solved...someday...sooner the better. :/
  • BinBetter's avatar
    BinBetter
    New Scout
    2 years ago

    Just came here to say this is still an issue and beyond disappointing it hasn't been addressed yet after so many months. Finally got tired of waiting for a fix and have now spent the last week going back and forth with support following the instructions to use the in game support mechanism. Frustrating and disappointing to say the least. Instead of asking all that they want to know, instead they drip out the questions one per day. How hard is it to simply follow my request to have the Ø character that is displaying as a ? changed to a standard o character? Using the in game support is a joke. You don't get a ticket or case number. You can only open the message and respond then and there because if you exit you can no longer go back into the support thread until you get a new message. You can change your name in game, why not just make it so you can edit your guild name as well. This support process has completely failed at this point.

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