Guild name displayed incorrectly

Just came here to say this is still an issue and beyond disappointing it hasn't been addressed yet after so many months. Finally got tired of waiting for a fix and have now spent the last week going back and forth with support following the instructions to use the in game support mechanism. Frustrating and disappointing to say the least. Instead of asking all that they want to know, instead they drip out the questions one per day. How hard is it to simply follow my request to have the Ø character that is displaying as a ? changed to a standard o character? Using the in game support is a joke. You don't get a ticket or case number. You can only open the message and respond then and there because if you exit you can no longer go back into the support thread until you get a new message. You can change your name in game, why not just make it so you can edit your guild name as well. This support process has completely failed at this point.