Forum Discussion

JerriNicci's avatar
3 years ago

Guild Search not displaying the correct TB history

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? 13 mini; not specific to my device
OS Version 16.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 212-919-885
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Our Guild has moved to Geo Dark Side TB, but the Guild Search screen has continued to show our Hoth Dark Side stats more than 60 days after our last time playing Hoth, so that now we appear in the search with 0 stars Hoth Dark Side instead of showing 8 stars Geo Dark Side. I did an advanced search for guilds over 100M, and found quite a few others that also have not updated to reflect the most recently played TB to confirm it is a widespread issue. While you can still see in Guild Details that each guild has completed the Geo TB, many prospective new guild members will not bother looking at the Guild Details if they see 0 stars in the search results. Our guild had been steadily growing together, and any time we had to remove an inactive player, new members within the range of our other members (1-2M) would join almost immediately. We were at about 98M when we passed the 60 day mark since our last Hoth Dark Side. I don't think it was a coincidence that we suddenly started gaining low level new members and were forced to implement a minimum required GP at the lower end of our existing member base. Since implementing the minimum, we are no longer gaining new members because any member interested enough in our guild to look at the Guild Details are too low to meet our minimum. This bug basically sabotaged our ability to reach the minimum requirement for Geo Light Side.
Steps: How can we find the bug ourselves? If you search for guilds that display only Hoth TB in the search view, despite meeting the minimum for the Geo TBs, you will find many guilds that display 0 stars Hoth because they have been playing Geo on that side for more than 60 days and the search screen has not updated correctly.
Connection Type Mobile
Please select your region North America
Country United States

I have taken screenshots of my own guild in search view and 4 other guilds that show 0 stars in search view, with their guild details to show that they have moved on to Geo TBs.

3 Replies

  • The overview lists only the highest score. Your guild achieved 30 stars in LS Hoth but 0 in DS Hoth. Your Geo LS TB has 0 stars and your DS TB has only 8 stars. Because you achieved 30 in Hoth it displays your Hoth high scores. As soon as you achieve 31 stars on Geonosis it should change to Geo high score data.

  • Up until a few weeks ago, the guild search results would reflect a split TB history if their high score was in Hoth on one side but Geo on the other. (So, when our last Hoth dark side score aged out, it should have started to show Hoth light 30 and Geo Dark 8). I was noticing the is no longer the case as I scrolled the guild search to capture screen shot.  If this was an intentional change to the guild search, you are hurting all the guilds that choose to split between Hoth and Geo, especially those stuck between 80-100M trying to reach the minimum for Geo light side.  I would assume that this change was made because Rise of the Empire is neutral?

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    3 years ago

    Yes, the team still does adjustments due to Rise of the Empire TB. 

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