Forum Discussion

Yaphette_Kotto's avatar
Yaphette_Kotto
New Rookie
3 months ago
Solved

I purchased an astroid mech and lightspeed bundle, but never received them.

I’ve been in a ticket back and forth with different representatives and only going in circles.  I also ended up trying to purchase another lightspeed bundle, which worked the second time, but I’m wo...
ios
  • EA_Gunner's avatar
    EA_Gunner
    3 months ago

    Dm me with the dates of the purchases. Looking at your account, you received all the content from the 4 LSBs. 

bw9zw64r4271's avatar
bw9zw64r4271
Rising Novice
3 months ago

Also purchased a Lightspeed Bundle, the Finalizer, and my characters haven't been relic'd up to 7. Trying the EA help but they stated I should just check the forums to see if there will be any fix. Boo

  • Yaphette_Kotto's avatar
    Yaphette_Kotto
    New Rookie
    3 months ago

    Did you get charged for it as well? 

    • bw9zw64r4271's avatar
      bw9zw64r4271
      Rising Novice
      3 months ago

      Yes I did, and screenshot 'd the receipt. Sent to EA's help desk. wsa told to up vote people having the same issue. Apparently the only way to get anyone to do anything, is to up vote people with similar issues 

      • Yaphette_Kotto's avatar
        Yaphette_Kotto
        New Rookie
        3 months ago

        Well that’s unfortunately bleak. Hopefully someone comes across this post sometime soon then 

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