iPhone 11 Pro Performance problem - brutal lagging

Dears,

as I’m linking another thread, where many users has same problem as I have, it’s more than clear, that we’re telling you the truth.

I installed now game version from App Store today and from that moment, everything look good. I’ll test it for at least 48h and than let you know, ok?

Thanks in advance,

Martin

I’m having this issue too - just happened to me during TB - happened last week during a Sith raid (actually froze after lagging for a while - I have a screenshot) and it also happened to me earlier tonight during a Sith raid

Also got laggy in this GAC and last but luckily it did not crash

phone is iPhone 11 max pro 512GB - iOS 13.3.1

phone gets hot while it happens too

works better on my 2015 iPad - connection is fine although I feel there is a problem with the app / phone there too - seemed to connect better with my old phone (iPhone X)

This is a huge problem - game is pretty much unplayable on this device and has been like this off/on for a while now

please advise ASAP - thank you 

I can confirm that I am experiencing this issue as well. What is very odd is that when you screen record through the iPhone11 Pro (256 GB IOS 13.3) inbuilt function the lag stops, turn it off then the lag returns. 

This can be done during a battle and it’ll not lag/lag depending on screen recording or not

This issue is beyond frustrating. Fix it. 

@EA_HighCommand is there an update on this?  I see this issue is spread throughout multiple tickets with no resolution.  I can barely play the game!

I also commented in the older thread. I had to upgrade from an iPhone 6 to and iPhone 11 (normal not pro), and SWGOH lags terribly during battles, and gets so hot that you worry the phone is melting its hardware inside. And randomly the game will not allow you to use abilities, and you have to minimize the game and bring it back up before you can attack again. 

Like others have mentioned, the iPhone 11 can run all other mobile games without this heat and lag. I’m not sure how CG is not experiencing these issues. I ask that anyone in office with a personal iPhone 11 download the game and try to do a raid or territory battle. The issue seems so widespread, even in our guild alliance. 

It’s very frustrating considering this is the newest Apple product on the market and can’t run a game from 2015 without serious issues. 

This is absolutely an issue that I have only with my iPhone11 pro max. I had the problem months ago when I played prior and had the problem moments ago when I played last. Seems there will be no fix for this. That is sad.

I have the iPhone 11 Pro Max 256 gig and it gets hot and lags. It’s playable but make sure your phone isn’t charging when playing. It’ll get too hot.