@Virae_Arnaud I'll report it to the team.
Update shared here: Orange Service Providers - France
During a recent trip I confirmed that the bug only applies to certain ISP. I went from France (ISP: orange) to Germany (ISP: Vodafone) and Switzerland.
While I can't play with mobile data in France, I was able to play normaly in Germany and Switzerland.
I hope it helps you figuring out the problem.
EA QV TeamDid someone of you had a chat with Orange about this issue?
Yes I reached out yesterday to their technical support but they say they haven't changed anything on their end and that since all other app on our phones keep working fine on mobile data it must come from your end at EA. They told me to reach out to you.
Here are screenshots, in French, on that conversation.
Orange is by far the biggest ISP in France. And SWGOH is working fine on Orange wifi, but not on Orange mobile data. Orange is also in Spain, Ukraine and Poland and several African countries.
EA QV TeamI am glad it works for you now, which country do you live in and what ISP are you using?
Unfortunately for me it is still not working, I have just uninstalled the game, switched off and on the phone, reinstalled the game and retried connecting on mobile data but I am still stuck when the loading screen is looking for potential updates ☹️
Bug still on for me.
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