Forum Discussion

EA_HighCommand's avatar
EA_HighCommand
Legend
4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
EA_HighCommand's avatar
EA_HighCommand
Legend
4 years ago
Hi @Gosso153,

We are still investigating, but haven't been able to identify a common cause for the crashes yet. We continue with our investigation and thank you all for the reports so far!
konbiz's avatar
konbiz
4 years ago

@EA_HighCommand 

IPhone XR

Ally code: 179-757-447

Same issue as the other players here, game crashes in Tier I of Kenobi event, meaning lost tickets. I've tried to talk to customer support and it's been quite disheartening. Will we be able to be reimbursed for these crashes?

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.23,436 PostsLatest Activity: 4 hours ago