Forum Discussion

EA QV Team

5 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all, The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...

bug

dyse4212

5 years ago

This just happened to me.

ally code: 544-473-577

Platform: IOS

date and time: 8/31/2021 around 9:25 est

Device log: attached

When the event crashed I did lose the 15 GL tokens for light side.

dyse4212

5 years ago

This just happened to me a second time during the 1st tier of the event. It occurred at 10:30 am est. now have lost more of the GL event tokens that I spent over 300 crystals to obtain.

dyse4212
5 years ago
This happened again 5 minutes later at 10:35 am est. This is now 45 GL tokens lost. It crashed two out of the three battles I attempted today for the event. My information is the same as above.
- Gosso153
  5 years ago
  Try using screen record @dyse4212
  - dyse4212
    5 years ago
    @Gosso153 At what point do you do the screen record?