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EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
5 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
dyse4212's avatar
dyse4212
5 years ago

This happened again 5 minutes later at 10:35 am est. This is now 45 GL tokens lost. It crashed two out of the three battles I attempted today for the event. My information is the same as above. 

  • dyse4212's avatar
    dyse4212
    5 years ago

    @Gosso153  At what point do you do the screen record?

    • Gosso153's avatar
      Gosso153
      5 years ago

      @dyse4212 Before selecting the tier, hit screen record, then select the tier and launch the battle. Hasn’t crashed on me once since I started doing that. Just remember to stop screen record, one time I recorded for an hour and a half 😂

      • dyse4212's avatar
        dyse4212
        5 years ago

        Tried the screen recording and was able to start the battle and then it crashed. This is now 4 crashes out of 11 attempts. In total 60 tokens lost. Getting very frustrating based on the resources used to get to this point. This last attempt happened at 10:18 pm est. 

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