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EA_HighCommand's avatar
EA_HighCommand
Legend
4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
vavier's avatar
vavier
4 years ago
  • Ally code: 239-722-561
  • Platform: iOS
  • Date and time of the crash (please add your time zone!): Thursday October 28 12:15am CST
  • Device logs
  • Any additional details: The crash happened on my second run of the first tier of Kenobi, during the cinematic the game froze and completely crashed out.  I lost 15 event tokens.  If I restart after every battle instead of trying to continually attempt, I haven't had the same issue.  May be related to cache/memory overflow that needs to be cleared between battles. 

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