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EA_HighCommand's avatar
EA_HighCommand
Legend
4 years ago

Jedi Master Kenobi event crash report investigation (log request)

Hi all,   The team is currently looking into the possibility of crashing issues in the Jedi Master Kenobi event. We are having difficulty reproducing the reported crashes, so all information prov...
bug
paradiseBec's avatar
paradiseBec
4 years ago

Ally Code: 677-625-949

Type of Device: iPhone 11, IOS version 15.1

Date & Time of the crash - 29.10.21 at 9pm GMT

Additional Details: I’ve played Tier 1 of the Kenobi event 3 times in last 24 to 36hrs (and 5 times in total) without any problem. On latest attempt the moment the cut scene loaded it force quit the game out of nowhere. On reloading I had lost my tickets even though it hadn’t even let me in far enough to attempt a strike on anything. Annoyed would be an understatement.

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