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swgohXii7331's avatar
swgohXii7331
5 years ago
Solved

Jedi Master Kenobi Event Tier 1 Crash

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Galaxy S10 OS Version 11 Ally Code: (Find it here: http://bit.ly/AllyCode ) 35...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    5 years ago

    Hi @swgohXii7331 and sorry to hear that.

    We've checked Tier 1 of the Jedi Master Kenobi event and were able to complete it without any issue on our end.

    Unfortunately, we can't reimburse the Light Side tickets used or grant you the missing reward for this event.

    Please take a look at out troubleshooting guide available in our help articles: Android

    Edit:

    The team are currently looking into this. Please see the below forum post.

    Potential Issue with Jedi Master Kenobi Event

    Please keep an eye on the forum for further details.

-UF-GmAnOo5's avatar
-UF-GmAnOo5
5 years ago

Had the same problem and i restarted my phone and it fixed it..unfortunately i lost two attempts before i restarted phone. Luckily it was only 30 shards.

Chronos1971's avatar
Chronos1971
5 years ago

I‘ve had the same problem. One time before I restarted my iPad, one after. So it can’t be that.

I‘ve reported the problem. So far no reply.

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