Forum Discussion

cfcmattw's avatar
cfcmattw
Seasoned Novice
2 years ago
Solved

Jedi Master Kenobi Tier 7 not working properly WASTED CURRENCY

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 13
OS Version 17.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 217-842-861
What type of issue do you have? Missing Rewards-Unable to complete tier of event having spent the entry requirements
How often does the bug occur? I have only tried it once as I do not want to waste any more currency 
Summarize your bug  I have done the Jedi Master Kenobi event final tier and there is no option to press his ultimate which is the win condition so the battle goes on until I eventually die. There is no way to win. I have wasted 70 light side credits on this
Steps: How can we find the bug ourselves? See below picture attached.
Connection Type Mobile
Please select your region Europe
Country United Kingdom

bug

21 Replies

  • cfcmattw's avatar
    cfcmattw
    Seasoned Novice
    2 years ago
    @EA_Gunner Thank you. As this has used light side currency without rewarding the ultimate piece. Do you know what type of compensation will be offered here as 70 light side currency is hard to come by and cant really be replaced with a gear equivalent
  • cfcmattw's avatar
    cfcmattw
    Seasoned Novice
    2 years ago
    @EA_Gunner Then do I raise another issue once it has been resolved? I have wasted 70 light side currency, is there no way to deposit 70 light side currency into my inbox?
  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    2 years ago
    @cfcmattw Based on the information we have from the team, it's still possible to win the battles without using the ultimate ability.
  • cfcmattw's avatar
    cfcmattw
    Seasoned Novice
    2 years ago
    @EA_Gunner No it isn't. This is not the Palpatine event. The win requirements for the Jedi Master Kenobi event is " Lord Vader can't be defeated; victory is achieved upon unleashing Jedi Master Kenobi's ultimate ability" making this event impossible without the ultimate available
  • cfcmattw's avatar
    cfcmattw
    Seasoned Novice
    2 years ago

    Please see the last line of the picture

  • ZaPobedy_V's avatar
    ZaPobedy_V
    2 years ago

    I have the same problem, do I need to create a support ticket somehow?

    Product: Star Wars: Galaxy of Heroes

    Platform: Android

    Ally Code: 935-543-324

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