Forum Discussion

nyevq1c7h6gf's avatar
nyevq1c7h6gf
New Rookie
4 months ago

Jedi Temple Loot crate (Customer service unable to verify Promocode: JEDITEMPLE)

EDIT: EA refunded the money for the pack, I appreciate the help MeatHead 👍 've personally had a horrible experience today. I had filled in the promo JEDITEMPLE and at checkout it said 0 euro.  ...
ios
pc
foucher69's avatar
foucher69
Rising Newcomer
4 months ago

I had the same issue and I was told to post about it in the community forum for a resolution. It's a really strange refund process if that's the case. I don't understand how posting about it in the forum would move along the process more than opening a ticket.... has anyone been compensated thus far?

gz3ajeehgkru's avatar
gz3ajeehgkru
New Novice
4 months ago

I paid with PayPal and I opened a case with them and following their claim process. The EA team told me to wait. They didn’t say anything about posting to the forums. 

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.26,046 PostsLatest Activity: 3 hours ago