Forum Discussion

Thorngrim69's avatar
Thorngrim69
Seasoned Novice
31 days ago

Locked out of Finalizer bonus tier.

Hi all,

I have been doing the Finalizer bonus tier for over a year and after this morning's mini update it says the tier is locked until you 7* the ship... which I obviously have... 

I use the bonus tier to cash in in the shard shop. 

Could this be sorted, please?

  • Got the last 10 shards to 7 star Raddus this time around, bonus tier wasn't available while it was 6 star. Then when I upgraded Raddus to 7 stars it now says the event is locked to players who own a 7 star Raddus.

    The bonus tier seems to be locked regardless of whether you have a 7 star Raddus, or not.

    Slow clap CG, slow clap.

    • Thorngrim69's avatar
      Thorngrim69
      Seasoned Novice

      I only j7st unlocked Raddus and have been doing the bonus tier get it finished up. Not sure why you wouldn't have access with a 6 star ship.

  • I am locked out of the Finalizer and Raddus having both already at 7 stars, Bonus Tier levels, all of us should be awarded the rewards

  • I was told by EA Help employee Tanya to post on this forum also. I am having the issue with being locked out of Executrix event even though I only have a 6* executrix.