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mysvs's avatar
mysvs
7 years ago
Solved

loss of points of war

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Iphone xmax OS Version 12.2 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...
bug
  • mysvs's avatar
    mysvs
    7 years ago

    Add foto with my defense

CG_MindTricks's avatar
CG_MindTricks
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago
Hey, thanks for the report. I've checked our records and @mysvs should be winning this round. We are looking into it and will probably follow up via PM.
@penka_cl thank you for the input, unfortunately, I am unable to see anything in the link you shared, could you please upload the screenshot here? As it would definitely help to investigate what happened.

Thank you.
penka_cl's avatar
penka_cl
7 years ago

There you go, hope it helps

  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago
    @penka_cl Many thanks for the screenshot, much appreciated!
    I am currently handling this issue via PM with @mysvs so that he can get the correct rewards for this Grand Arena event.
    We are also investigating the root cause of this issue with the game team. So far it looks like an isolated occurrence but we will keep an eye out for any similar reports.

    Thank you and apologies for the inconvenience.
    • penka_cl's avatar
      penka_cl
      7 years ago

      Thanks for keeping me in the loop. Cheers 

    • mysvs's avatar
      mysvs
      7 years ago

      Thanks !

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