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peter21adrian's avatar
peter21adrian
Seasoned Novice
15 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    13 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

Shwshnkr2dmption's avatar
Shwshnkr2dmption
Seasoned Newcomer
16 days ago

When loading, the game does not connect to Google Play Services and goes straight to a level 1 account! I tried erasing the cache, i did even erase game data but nothing works! And nobody bothered making an announcement or fix the issue.. this is frustrating

alex_audio0502's avatar
alex_audio0502
Seasoned Novice
16 days ago

This is happening to me too, I've not been able to play today. Hoping it's resolved tomorrow

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