Forum Discussion

Seasoned Novice

6 months ago

Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...

android

EA_Lanna
6 months ago
Hi folks,

Delighted to share that this issue should now be resolved.

Thank you for your patience while we worked on this for you!

- EA_Lanna

Shwshnkr2dmption

Seasoned Newcomer

6 months ago

When loading, the game does not connect to Google Play Services and goes straight to a level 1 account! I tried erasing the cache, i did even erase game data but nothing works! And nobody bothered making an announcement or fix the issue.. this is frustrating

alex_audio0502

Seasoned Novice

6 months ago

This is happening to me too, I've not been able to play today. Hoping it's resolved tomorrow