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peter21adrian's avatar
peter21adrian
Seasoned Novice
5 months ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 months ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

442c76904c2eb09d's avatar
442c76904c2eb09d
Rising Traveler
5 months ago

Same here too. This is a new phone. I can still play but I need to carry two phones around now.  Idk why it isn't communicating to the game server.  We even think CG has acknowledged this bug? I would love to think that they care but we will see. 

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