6 years ago
Lost all of my progress
I lost all my saved data for DirtyWhiteBoy ally code 762114765, I kept getting ran in circles by both EA and google. I have provided both proof of purchase in my Google play for [edit: email address...
Thanks for the advice!
I tried to give them my GOH player ID and they said it didn't exist and I wrote it down correctly in which I have a screenshot of my ID to know that I relayed it the correct form.
Google is a dead end, it's like they are robots that reply with prerequisite messages and will not give direct answers.
I would rather speak with someone by phone, but this virus hoax has everything on lockdown.
Again thanks for you help!
Hey @DirtyWhiteBoy197,
sometimes there are some letters causing confusion (O and 0 e.g.). As you have a screenshot I suggest to attach it as a file on your (Support-) ticket so that the live chat advisor can see the Player-ID and enter it himself.
Regards.