Forum Discussion

6 years ago

Solved

Lost gear pieces + missing TW

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? s7 edge
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 344-689-183
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug My 40+ MK V stun gun salvages just disappeared after the update. Also, so did the territory war
Steps: How can we find the bug ourselves? Propably by updating the game. Every update seems to bring more new bugs.
Connection Type Mobile
Please select your region Europe
Country fin

‌

My 40+ MK V stun gun salvages just disappeared after the update. Also, so did the territory war

bug

CG_MindTricks
6 years ago
@CEO_Rago Thanks for the tag,

@Ishtariss I checked your account and can see that you equipped 1 Mk 5 A/KT Stun Gun on Canderous Ordo yesterday. Maybe that's what you were referring to?
Additionally, I checked your account in the backend for any potential errors in the past 2 days and didn't find anything to indicate that anything went missing from your account.

2 Replies

CEO_Rago
Hero (Retired)
6 years ago
Hey @Ishtariss ,
after yesterday’s update there was an issue that caused the territory war to disappear. The TW is now rescheduled for today to start and every player above lvl 60 will receive 150 crystals as compensation. For more information see the official Developer post .
About your missing gear:
I‘ll tag the SWGoH Support Team. After they check your case they will decide how to proceed ( @CG_MindTricks ).
Regards
CG_MindTricks
EA Staff (Retired)
6 years ago
@CEO_Rago Thanks for the tag,

@Ishtariss I checked your account and can see that you equipped 1 Mk 5 A/KT Stun Gun on Canderous Ordo yesterday. Maybe that's what you were referring to?
Additionally, I checked your account in the backend for any potential errors in the past 2 days and didn't find anything to indicate that anything went missing from your account.