Forum Discussion

3 years ago

Lost SWGOH Account

OK so a very long story but here it goes. So a long time ago (in a galaxy far far away haha) I upgraded my phone and leant my old phone to my sister, who like a *, lost my old phone with my account l...

technical issues

DarkBanishing

Hero+

3 years ago

Hey there @JoeyBeck94

I'm affraid you need your player ID and your ally number for a game advisor to be able to restore that account. Didn't they ask you for that info when you filed a ticket for your problem?
Please do mind: don't post your player ID in here!

JoeyBeck94
3 years ago
I have both my player ID and my ally code and I have provided them both to EA Help. They attempted to data transfer but apparently they can't do it because the account is linked. I'm logged in with the right Google play it sure of it. So what do I do now?
- DarkBanishing
  Hero+
  3 years ago
  Did you try this solution already @JoeyBeck94 ?
  https://help.ea.com/za/help/star-wars/star-wars-galaxy-heroes/recover-star-wars-galaxy-of-heroes-account/