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MNMike86's avatar
6 years ago

LS compensation rewards vanished

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy s7
OS Version Samsung
Ally Code: (Find it here: http://bit.ly/AllyCode ) 624-284-251
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I claimed the LS GEO compensation rewards, went to use them in the shop and the game told me it had to restart. Come back in and all compensation has been removed and its not in the inbox since i already claimed it. How to i file a ticket or a complaint so i can get this resolved.
Steps: How can we find the bug ourselves? Look at my account
Connection Type Wifi
Please select your region North America
Country United States

I claimed the LS Geo compensation rewards, went to use them in the shop and the game told me it had to restart. Come back in and all compensation has been removed and it not in the inbox since  i already claimed it

How to i file a ticket or a complaint*.

1 Reply

  • Exactly the same thing happened to me. 
    After collecting the rewards I went to spend on negotiator shards. 
    Game told me I had to restart (again) and when it restarted all rewards had gone.

    Obviously setting account to pre-reward status. 
    I spoke to EA chat for 3 hours last night, all for them to tell me to post about it in forums !

    So their solution is to moan about it on social media !  I just want the rewards everyone else got. 
    Furious

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