LSB purchased but not added to account
So I bought the Jabba's Entourage LSB today but didn't receive it. They did add crystals to my account, but that's not what I ordered, it's not in the payment confirmation that I received, nor is it ...
added
Forum Discussion
EA_Gunner I'm having the exact same issue. Bought the Jabba's Entourage lightspeed on Friday and have been invoiced from my bank account, despite only receiving an unwanted compensation of crystals. I have contacted both EA Help online who replied once and then the case was marked "waiting for player" for several days despite me having responded. I then contacted help in-game who kept on asking questions about information I had already provided and finally told me to have patience as they resolve this issue, and should check the forum for updates. I know many players have encountered this problem when purchasing a lightspeed on the webstore, but I was wondering if it would be possible for you to add it to my account as well, since I really want the rewards that I paid for. I am grateful for EA Help trying to support their customers and resolve this issue, but I would really appreciate a speedy resolution to this problem as support has had diffiulties understanding my request. I would really like to spare the hassle with my bank so if a similar resolution to that of this case could be achieved with my account, it would be greatly appreciated. My ally code is 548-178-648.
