I purchased the impacted era bundles which were listed as:
Galactic Cargo H, and Galactic Cargo F in my transaction history.
Despite CG stating that these would be compensated during the impacted time period, and the discord post saying this compensation was sent out, I have yet to receive any of the promised compensation.
Ally 425-652-956
Community ManagerHey porcupinegod
Thanks for reaching out.
I don’t have visibility into account-level transactions, so I’m not able to check what’s happened in your specific case. Since this involves missing items and purchase history, the next best step is to reach out to EA Support so they can take a closer look at your account and verify everything.
You can contact them here:
https://help.ea.com/en/articles/star-wars/star-wars-galaxy-heroes/get-help/
When you reach out, it’ll help to include:
Thanks for taking the time to flag this.
Community ManagerCommunity Manager
