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ImTimApple's avatar
ImTimApple
New Novice
3 years ago
Solved

Missing Darth Revan Shards

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 13 Pro Max
OS Version 16.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 951-555-236
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Reached out to EA help on 2 separate occasions and still don’t have the remaining Darth Revan shards I need to unlock him. The first time they sent the remaining shards and it didn’t even work.
Steps: How can we find the bug ourselves? I am not sure i’ve seen others have this problem
Connection Type Wifi
Please select your region North America
Country United States

Having trouble since Friday with the remaining Darth Revan shards I need from the event. Got some 305 error and it says I completed it but never got the shards. I reached out to EA help 2 times and the first time they sent shards and it didn’t work. The second time they said they sent a bunch of stuff and it also didn't work & they never replied back. Not too thrilled.

4 Replies

  • Any idea at all? I need Darth Revan for Darth Malak. I haven’t heard anything back in the in game help chat either. 

    1. Hi @EA_Gunner 

    I have the same exact issue the other guy had on this thread. I’ve reached out several times to EA Help and haven’t gotten any response after 3 weeks. I finished the Darth Revan event, and I am still missing 55 shards. My ally code is 869-979-482. 

    You can see my in-depth forum post that I tried 3 weeks ago with no response on my profile.

    here’s the screenshot that shows I completed the event and am missing 55 shards

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