Missing EA Connect button for web store access
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version 16.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 374-665-672
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The EA Connect button won’t show up (under Connect in Settings). We’re past worldwide launch, and my account is in the USA, so I should see it. I cannot connect to the new web store as a result. Have tried restarts, deleting and redownloading the app, making sure the app is the latest version, etc. I sync the game across devices using Game Center. It is not a minor’s account, as I get the Facebook connect option and Guild chat, etc.
Steps: How can we find the bug ourselves? Use my account, I suppose.
Connection Type Wifi
Please select your region North America
Country USA
This is what I see
- @captivegecko You must be 18 years old in order to see/access EA Connect button, regardless of geo-location. You are under 18 according to your account information. If the date of birth on your account is incorrect, please reach out to EA Help.
