Missing Executrix Shards
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11
OS Version iOS 16
Ally Code: (Find it here: http://bit.ly/AllyCode ) 748-368-888
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Today I Did “Capital Ship Ugrades: Grand Moff Tarkin” Tier 2. I have screenshots of me completing it. I should have received 25 executrix shards but I did not. Now I can’t complete tier 3 because the shards are missing. When I completed tier 2 it said victory and then my game crashed.
Steps: How can we find the bug ourselves? You can see my Executrix has no shards to get to 3 stars despite me completing tier 2.
Connection Type Wifi
Please select your region North America
Country United States
Pictures below
Hi @Rapidsquatter,
The 25 missing shards should be in your inbox in-game now.
PS: As for any missing items, rewards, etc., please get in touch with our Customer Support; they should be able to assist.
