Forum Discussion

sss123212's avatar
sss123212
6 years ago
Solved

Missing guild chat option

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Galaxy s10 OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCode ) 493...
bug
Sekundhand's avatar
Sekundhand
6 years ago

I went through the entire process listed upon that page which lead me to chat support.  Sadly, it did not resolve the issue.  They were stumped.  They suggested i report it here in the forums.  This is after 2 long support phone calls and 1 email support which wasn't helpful at all.  

Alilstranger24's avatar
Alilstranger24
5 years ago

Apparently it can never happen, but your account, like mine was converted to a minor account. I contacted the help desk by phone and was told my DOB was the wrong month and 30 years younger. They said no one has ever reported this problem and there is nothing they can do. I just have to wait 8 years for it to become an adult account. 

  • HyRyse's avatar
    HyRyse
    3 years ago

    I’ve had this issue since they started rolling out Jabba. Ally code 543353899

    • Boss_444's avatar
      Boss_444
      3 years ago

      Same problem and it has been happening for a few months now

      • juorne's avatar
        juorne
        3 years ago

        I just got this issue when I sync’d apps to a new iPad.  The game and account are fine, but i no longer have chat.

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