I purchased the Jabba light speed bundle from the webstore and did not receive it.
Purchase says failed but was charged and transaction completed.
Ally code 482736787
EA customer support has not been helpful
order# 1005712098731
EA QV TeamThe order failed and you were not charged from EA side. Contact your bank and ask for details.
I was indeed charged from EA - payment proof and not pending transaction
Here is what I will do; no need to waste any more of your time. Checked with merchant, and they stated EA has charged. I spoke with CS and the forum, and you state EA did not charge.
Merhcant will chargeback, and hopefully not, but if it does have a negative impact on my account standing, then this will be a record of the issue.
Thankyou for your time
