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A_JVSeal's avatar
A_JVSeal
Rising Newcomer
8 months ago
Solved

Missing Mando Bundle

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone
OS Version 18.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 445-425-917
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Purchased mando bundle but received crystals instead.
Steps: How can we find the bug ourselves?
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purchased mandalorian lightspeed bundle but received crystals instead. Pls help. 

Ally code: 445-425-917

bug
  • EA_HighCommand's avatar
    EA_HighCommand
    7 months ago

    Hi @A_JVSeal, and sorry for the late reply.

    I can see one of my colleagues already sorted you, so you should be all good now. Sorry for all the trouble!

    PS: You can always get in touch with our support for any missing items, rewards, purchases, etc.

2 Replies

  • A_JVSeal's avatar
    A_JVSeal
    Rising Newcomer
    8 months ago

    I’m not sure which forum is most appropriate so reposting here. Bought Mando LSB and got crystals instead, pls help. 

    ally code: 445-425-917

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 months ago

    Hi @A_JVSeal, and sorry for the late reply.

    I can see one of my colleagues already sorted you, so you should be all good now. Sorry for all the trouble!

    PS: You can always get in touch with our support for any missing items, rewards, purchases, etc.

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