Missing new player free calendar

Question

Hello,I started my account on June 23, 2024. I bought the hyperdrive bundle that same day when I reached level 4. I never received the 2 free new player calendars and the high amount of materials they offered (one was named the&nbsp;"Jump to 85 hyper calendar"). This is ultimately putting me a ways behind similar purchasers of the hyperdrive bundle due to the very high amount of materials and energy in those calendars. How do I get these materials?

ea_gunner · Answer

@FreelancerO1  The Jump to 85 hypercalendar is for players between levels 10 and 84.

freelancero1 · Answer

So I should have waited until level 10 to buy the hyperdrive bundle? And im effectively missing out because I was too eager to spend on the game?

Is there a way to have my purchase refunded and account deleted, then I'll start a new account so I don't miss out?

If buying a product effective stops a player from getting rewards, there should be a notice so people don't spend too quickly.

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Missing new player free calendar

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