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IceC0balt's avatar
IceC0balt
Rising Novice
9 months ago
Solved

Missing relic'd Ewoks from bundle

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Desktop PC
OS Version Windows 11 (PC client)
Ally Code: (Find it here: http://bit.ly/AllyCode ) 742-816-881
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I bought the C3PO bundle, and when I went to claim it ingame, my game crashed. When I went back my inbox was empty, and I didn't have the ewoks at all. I tried the 'restore purchases' button on my phone (I couldn't find it on pc) many times and it didn't work at all.
Steps: How can we find the bug ourselves? Check my account/inventory and you'll see that I dont have any of the relic'd ewoks
Connection Type Wifi
Please select your region North America
Country United States of America

 

If I need to provide proof of purchase or anything, let me know and I can do so. I have the charge on my card, as well as an email receipt. This happened on the PC client, but I wasnt able to select that as a platform.

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