Missing Rewards from SEE Lightspeed Bundle II
Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Pixel 5a
OS Version 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 153555217
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I purchased the SEE lightspeed bundle II on Dec. 24th, through the webstore. When I logged into the game to claim rewards for this bundle I received crystals instead. The order number for this purchase is 1004853028377. I can also confirm that the card that was used for this purchase is showing successful charge for the bundle.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States
I purchased the SEE lightspeed bundle II on Dec. 24th, through the webstore. When I logged into the game to claim rewards for this bundle I received crystals instead. The order number for this purchase is 1004853028377. I can also confirm that the card that was used for this purchase is showing successful charge for the bundle.
Hi @darkstar004, and sorry for the late response.
That bundle should be in your inbox in-game now.
PS: You can always get in touch with our support for any missing items, rewards, purchases, etc.
