Forum Discussion

Kelebdraug's avatar
5 years ago
Solved

Missing Sith Eternal Emperor Shards

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Phone
OS Version 14.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 423-779-636
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug No rewards for winning T1 of SEE Event.
Steps: How can we find the bug ourselves? Let the last Jedi but Windu die from DoT Effect
Connection Type Wifi
Please select your region Europe
Country Poland

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version 14.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 423-779-636
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug No shards for victory in T1 of Sith Eternal Emperor Event.
Steps: How can we find the bug ourselves? Let the last Jedi but Windu die from DoT.
Connection Type Wifi
Please select your region Europe
Country Poland

Everything was going as usual, only Kit Fisto and Windu left standing. Fisto died from DoT effect leaving Windu alone. Game didn’t record it as completion. Had to hit Windu to see Victory screen, yet no shards were awarded.

  • Hi @Kelebdraug and thanks for the report.

    We have checked your account. You have 80 Sith Eternal Emperor shards. You have completed Tier 1 of The Final Order event 8 times and have received the reward of 10 shards the maximum amount of 8 times.

    To continue to get Sith Eternal Emperor shards, please move on to Tier 2 of this event.

2 Replies

  • Hi @Kelebdraug and thanks for the report.

    We have checked your account. You have 80 Sith Eternal Emperor shards. You have completed Tier 1 of The Final Order event 8 times and have received the reward of 10 shards the maximum amount of 8 times.

    To continue to get Sith Eternal Emperor shards, please move on to Tier 2 of this event.

  • Kelebdraug's avatar
    Kelebdraug
    5 years ago
    @EA_UltraSlide Yes, I do have 80 shards, but due to the Bug had to do it 9 times in order to get it and it costed me extra refreshes.

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