Missing Zetas
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version 0.19.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 239-814-181
What type of issue do you have? Missing Rewards
How often does the bug occur? Often (50% - 99%)
Summarize your bug I have been rewarded or bought zeta’s and they keep disappearing. I have lost at least 15 zeta just over the past month. For example this morning I completed the weekly ship challenge and received 2 zetas and their gone now. This is completely unacceptable.
Steps: How can we find the bug ourselves? Look at my account history. It doesn’t matter how I received or purchase the zetas but they keep disappearing.
Connection Type Wifi
Please select your region North America
Country United States
Please credit my account back the missing zetas.
Hi @MCGYSGT and thank you for the report.
We've checked your account and according to our logs, you've applied a zeta upgrade to Shaak Ti on 04/21/2020 depleting your zeta materials. Since then you have collected 10 zeta materials, which is what is currently in your inventory. There is no sign of lost zeta materials but if you have more details, feel free to share them with us.
