Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? mobile device
OS Version android ONE UI version 6.1 Android version 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 461-695-828
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I was under level 80 when the new player experience came out and we were promised that we would get the quests rewards. I received a few quests but missed out on most of them and am missing hundreds of character shards that others got. I also saw others receiving rewards in the mail to make up for what they missed but I have not received that either.
Steps: How can we find the bug ourselves? Look at my account. I have farmed some of the characters but others are either still locked or at a lower star level than the rewards would give me even though I have been farming them.
Connection Type Wifi
Please select your region North America
Country United States
I am now far behind others that started after me because they received the rewards and I did not, even though I qualified for them according to the announcement EA sent out.