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Anonymous's avatar
Anonymous
8 years ago

Not getting chat channel invites

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone X
OS Version iOS 11.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 986-868-844
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug With the new update on 5/22/2018 (TU12) - I'm having issues with the new chat features. I've had a member from my arena shard (in discord) invite me to a new chat channel (and we are already allies), and I'm not seeing any notifications for it (in my inbox, in the chat channel, etc). I also had a guild member (who is also already my ally) try to invite me to one as well - and still, same issue(s). I double-checked my chat settings, and it is set to "receive chat invites from: everyone".
Steps: How can we find the bug ourselves? I'm assuming you can have someone try to invite you to a chat, and see if you get the notification to join?
Connection Type Wifi
Please select your region North America
Country United States of America

2 Replies

  • Hi @jwcyrus and thank you for the report.

    We've checked your account and can see that you've posted in 2 different channels. Can you please confirm that you still have an issue with chat invites? Thank you!

    Chat invites usually arrive in your Inbox where you have the option to accept or reject the invite.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I've posted in guild, and I send a PM to another friend [but, that was just a message, not a new channel].

    But that was unrelated to the issue of not getting channel invites.

    I just had a guild member try to invite me again, and I did not get a chat invite in my inbox.

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