Forum Discussion

XianYatsuni's avatar
XianYatsuni
Rising Newcomer
4 years ago

Not receiving Daily activity challenge rewards

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone Samsung S10+
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 256-944-567
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug When collecting daily activity rewards I don't get the list of the rewards that I should get as per the image on the game. For example, I only get 2 crystals.
Steps: How can we find the bug ourselves? It happens when I complete all the daily challenges every day, the same amount of items.
Connection Type Wifi
Please select your region South America
Country Argentina

When collecting daily activity rewards I don't get the list of the rewards that I should get as per the image on the game.

daily rewards


But instead of this, I just get 2 crystals, and I never get the omega.

4 Replies

  • Hi @XianYatsuni 

    Thank you for your missing content report. I checked your information and you receive the rewards on 3/30/2022, 5:46:02am GMT:

    • 10000 Ship Building Materials.
    • 27 Crystals.
    • 70 Fleet Arena Tokens.
    • 3750 Credits.
    • 35 Sim Tickets.
    • 1 Ability Material Omega.
    • 3 T2 Enhancement Droid.
    • 2 T2 Training Droid.
    • 2 T3 Enhancement Droid.

    If you are still missing something please reach out to EA Help Support.

     

  • XianYatsuni's avatar
    XianYatsuni
    Rising Newcomer
    4 years ago

    Thanks for your quick reply.

    I was able to confirm what you mentioned.

    Attached is the image I see every day when I complete the daily activities just to show you the error that initiated this error report.

    Thanks, hope it helps

    XY

  • tiffer72's avatar
    tiffer72
    Rising Veteran
    4 years ago

    @XianYatsuni wrote:

    Thanks for your quick reply.

    I was able to confirm what you mentioned.

    Attached is the image I see every day when I complete the daily activities just to show you the error that initiated this error report.

    Thanks, hope it helps

    XY


    You are showing 2 different things:

    Daily Rewards are 11 items (give or take) which you listed in your first post, the second screen shot you listed are the bonus rewards for completing all activities that day, these vary from day to day, I believe the bonus is once you have reached level 85.

    The best way to check is before you complete the last daily activity make a note of what you have in inventory for crystals, omega's, credits (main and fleet) and fleet currency.  Then finish dailies, get rewards and re-check.  You should see that you got your daily rewards plus the bonus.  

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    4 years ago

    @XianYatsuni tiffer72 is correct. Your second screenshot is the contents of the bonus crates. The rest of the stuff, including the omega, are claimed without a separate rewards screen, just like all the other daily prizes.

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