Forum Discussion

Not applicable

2 years ago

Other device audio preventing SWGOH audio

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 15 Pro OS Version 17.1.1 Ally Code: (Find it here: http://bit.ly/AllyCod...

bug

EA_Gunner

EA QV Team

2 years ago

One of the apps installed on your device blocks audio for SWGoH. If Spotify or YouTube are running, they will prevent audio in the game and this message will appear. You can try to force stop specific apps and see if that would enable the sound in SWGoH. Uninstalling apps can also help.

Sistinas1973

Seasoned Newcomer

1 year ago

Is this a joke? YOU created the problem. You can’t turn around and say, well maybe it’s your apps. Maybe you should force stop or uninstall them. I’ve been playing the game for 7 years and never had this issue until the recent update. It’s NOT my apps. It’s YOUR update.