Out Almost 1000 Crystals Due to Oversight?
I need to buy a vault of crystals but only had $50 play credit to use and my Sprint account I guess will only let me bill a crate. I really wanted the vault so I could start building some more characters up.
I thought since you could combine play credit with a card purchase it would let me do the same if I billed it to my carrier... nope!
Since I was down to like 20 some crystals and a gear piece that I really needed showed up in the Shipment store I went ahead and bought two crates back to back combining for a total of $99.98 1 cent less than a vault but with 970 less crystals!!!
Is there a way to fix this and can I get the difference made up.... you can check my purchases, they were made just a minute apart...
I thought since you could combine play credit with a card purchase it would let me do the same if I billed it to my carrier... nope!
Since I was down to like 20 some crystals and a gear piece that I really needed showed up in the Shipment store I went ahead and bought two crates back to back combining for a total of $99.98 1 cent less than a vault but with 970 less crystals!!!
Is there a way to fix this and can I get the difference made up.... you can check my purchases, they were made just a minute apart...
Hello @UltraGamerLV
Hope you grabbed that precious gear piece, you were after 🙂
As for your question, we here, on Answers HQ, can`t help you with managing your purchases.
What you should do, is to contact EA Advisors directly.
To do it, just click here https://help.ea.com/en/contact-us/new/
