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SJAceSH's avatar
SJAceSH
3 years ago
Solved

Proving Grounds Not Awarding Character Shards

I was at 318 shards needing to complete 1 attempt to get the 20 with one rebuy to get the last two shards I need. I simmed the event, because it said I could, and it showed I earned 20 shards but the...
bug
  • EA_Gunner's avatar
    EA_Gunner
    3 years ago

    We checked your account information. But we cannot confirm any issues. Based on our information you had 298 shards before you got the 20 additional shards yesterday. 

SJAceSH's avatar
SJAceSH
3 years ago

Not the same thing unfortunately 

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
3 years ago

I need your ally code please

    • EA_Gunner's avatar
      EA_Gunner
      Icon for EA QV Team rankEA QV Team
      3 years ago

      I checked your account information. On 6/29/2022 at 7:04:13pm CET you spend 1 Sim Ticket and received 20 Commander Ahsoka Tano shards for it.

      • SJAceSH's avatar
        SJAceSH
        3 years ago

        @EA_Gunner but am still at 318 shards. Can you see that I was at 318 shards prior to that?

        Edit: I chose to give up. I took a chance and ran it again and the shards applied. I'm not that worried about the extra shards.

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