Proving Grounds Not Rewarding Razor Crest Chards

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone 11
OS Version IOS 15.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 724-333-114
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Proving grounds not awarding shards for razor crest when not having max shards.
Steps: How can we find the bug ourselves? Events Tab In Game.
Connection Type Wifi
Please select your region North America
Country 🇺🇸

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I currently have 53/100 shards for razor crest and the event is saying I have max shards when I clearly don’t. Is there a way we can get compensation for this? Thank you.