Purchased but didn't receive Hyperdrive Bundle

Question

Product: Star Wars: Galaxy of HeroesPlatform:iOSWhat type of device are you experiencing the issue with? iPad 7th GenOS Version 16.3.1Ally Code: (Find it here: http://bit.ly/AllyCode ) 363-967-277What type of issue do you have? Missing RewardsHow often does the bug occur? Every time (100%)Summarize your bug Title. Purchased Hyperdrive Bundle, didn't get anything.Steps: How can we find the bug ourselves?Connection Type WifiPlease select your region AsiaCountry‌I purchased the Hyperdrive Bundle but didn't receive anything even though it was already paid for. Tried restoring purchase and no luck. Already sent a ticket to EA Help but they're not responding. Nothing in my inbox.

ea_gunner · Answer

@GameNetworks11  Are you using multiple accounts?

gamenetworks11 · Answer

@EA_Gunner&nbsp;No. I only have one account connected to Game Center.

ea_gunner · Answer

@GameNetworks11 Based on your account details, you have not purchased anything today. The last purchase on this account was on 7/14/2024. Please contact EA Help and share the proof of purchase with them.

gamenetworks11 · Answer

I have already contacted them and shared proof of purchase&nbsp;@EA_Gunner. No response. Would it be possible for you to assist me? I can share the proof of purchase with you.

ea_gunner · Answer

@GameNetworks11  Use the live chat on the website.

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Purchased but didn't receive Hyperdrive Bundle

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